FAQ

Frequently Asked Questions (FAQ) – Banff Cutlery

1. What is Banff Cutlery?
Banff Cutlery is a premium knife brand specializing in high-quality, durable, and sharp blades for kitchen, outdoor, and professional use.

2. How our knives are made?
Our knives are crafted with precision using high-quality materials, ensuring durability and excellent performance.

3. What types of knives do you offer?
We offer a variety of knives, including chef’s knives, hunting knives, pocket knives, and custom-made blades.

Product & Quality

4. What materials are used in Banff Cutlery knives?
Our knives are made from high-carbon steel and other premium materials to ensure sharpness, longevity, and resistance to rust and corrosion.

5. How should I care for my knife?

Hand wash your knife with mild soap and warm water.

Dry immediately to prevent rust.

Store in a knife block or sheath to maintain blade sharpness.

Sharpen regularly for the best performance.

6. Do your knives come with a warranty?
Yes! We offer a warranty against manufacturing defects. If you experience an issue, please contact our support team.

Orders & Shipping

7. Where do you ship?
We currently ships in united states of america and we offer free shipping to our customers.

8. How long does shipping take?
Shipping usually takes 1-2 business days depending on your location. You’ll receive a tracking number once your order is shipped.

9. Can I return or exchange my knife?
Yes, we have a return policy. If you’re unsatisfied, you can return the product within 14 days of purchase, provided it’s unused and in original packaging.

Customization & Special Orders

10. Do you offer custom engraving?
Yes! We provide engraving services for personal or gift customization.

11. Can I place a bulk order for corporate gifts or events?
Absolutely! Contact us for bulk order discounts and customization options.

Contact & Support

12. How can I contact Banff Cutlery?
You can reach us via:
 Email: info@banffcutlery.com
 Phone: +16672506413

13. Do you have a physical store?
Currently, we operate online, but we’re working on expanding to retail locations.