Shipping Policy – Banff Cutlery

At Banff Cutlery, we strive to provide fast, reliable, and secure shipping for all our premium knives. Whether you are ordering handmade hunting knives, Damascus steel knives, bushcraft knives, EDC blades, or kitchen knives, our goal is to ensure your order arrives safely and on time.

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Processing Time

• All orders are processed within 1–3 business days.

• Handmade or custom knives may require additional 3–5 business days for crafting and inspection.

• You will receive a confirmation email with tracking information once your order ships.

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Shipping Methods & Delivery Times

We offer domestic shipping options to fit your needs:

Delivery times may vary during peak seasons or holidays.

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Shipping Costs

• Shipping costs are calculated at checkout based on weight and shipping method.

• Free shipping promotions may apply to certain orders; check current offers.

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Order Tracking

• Once your order ships, you will receive a tracking number via email.

• You can track your package through the carrier’s website.

• Please allow 24 hours for tracking information to update after shipment.

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Lost or Damaged Packages

• Banff Cutlery ensures all packages are securely packaged and insured.

• If your order is lost or damaged during shipping, contact our support team immediately at info@banffcutlery.com.

• We will work with the carrier to resolve the issue or send a replacement if necessary.

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Combining Orders

• Multiple orders placed within a short timeframe may be combined to reduce shipping costs.

• Contact our team if you wish to combine multiple orders before they are shipped.

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Contact Us

For questions regarding shipping times, costs, or tracking, please contact our customer support team:

Banff Cutlery
Email: info@banffcutlery.com

We are committed to providing a secure, reliable, and fast domestic shipping experience for all our customers.