Shipping

Shipping Policy for Banff Cutlery

At Banff Cutlery, we are committed to ensuring that your orders are processed and shipped promptly. Please review our shipping policies below:

1.Processing Time
We typically ship all orders within 1-2 business days of receiving your purchase. Orders are processed during business hours, Monday through Friday, excluding holidays.

2.Standard Shipping
After your order has been shipped, it will generally be delivered within 5-6 business days. Please note that delivery times may vary depending on the destination and carrier.

3.Priority Shipping
If you require priority shipping, please contact us directly before placing your order to arrange the details. Priority shipping charges are separate and will be calculated based on the shipping method and destination. Additional charges for expedited shipping will apply.

4.Shipping Address
Please ensure that your shipping address is complete and accurate. Banff Cutlery is not responsible for any delays or lost items caused by incorrect or incomplete addresses provided during checkout. We strongly recommend reviewing your order details and address before finalizing your purchase.

5.Lost or Damaged Items
We are not responsible for any items lost or damaged in transit once they have been shipped. If you believe your order has been lost or damaged, please contact the carrier directly to initiate a claim. However, we will do our best to assist you in resolving any shipping-related issues.

Thank you for choosing Banff Cutlery. If you have any questions about shipping or need assistance with your order, feel free to contact us at info@banffcutlery.com.